OTS Head Hunting

It is a specialized unit in the search, selection and training of professionals from senior management, junior management and first line executives, related to the areas de Customer Service, Call Center, Contact Center and Technology of the organizations.

With OTS Consulting’s own methodology, this unit works in agreement to the particular needs of every company.


Our Services allow you to find:

 Executives (operators) for Call Center, Contact Center and Customer Service
 Supervisors for Call Center, Contact Center and Customer Service
 Analysts of Information for Call Center and Contact Center
 Analysts of Quality or Monitors of quality improvement for Call Center and Contact Center
 Chiefs for Call Center, Contact Center and Customer Service
 Managers for Call Center, Contact Center and Customer Service