WELCOME

OTS Consulting, founded in 1999, is the leading company in Chile providing consultancy services on Customer Service, Call Center and Contact Center Management.

The services of OTS promote the relationship that you have with your clients through a specialized consultancy in topics of processes of improvement for Customer Service, Education and Training of the team and, corporate counseling in strategic decisions to choose service and technology providers for your Call Center and Contact Center.

With OTS Consulting, your business will improve its processes of customer care achieving mayors income through the loyalty of your clients, it will increase the productivity of your personnel across the implementation of actions of work environment improvement, motivation, teamwork and leaders' development and, you could achieve better contracts and investment on the services and technology to use in your Call and Contact Center empowering you in the relationship with your suppliers, decreasing costs and increasing profits.

Rodrigo Navarro
Director
OTS Consulting 
Currículum

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