OTS Educa

It is a specialized unit in development of programs of: workshops, seminars and trainings, in order to support the organizations in its needs of improvement and continuous development in the quality of service of their team works.

 Strategic Management of Call Center, Contact Center and Customer Service Degree
 Seminar in Call Center's Management, Customer Service and CRM
 Course of Motivation, Teamwork and Customer Service
 Workshop of Management control of Customer Service and Call Center
 Program of Training in Customer Service on-site

We design workshops to the measure of every client