Our Organization

We are Manager Level Consulting Organization specialists in Customer Service and Call Center Management

OTS Consulting is born in 1999 with the zeal to be able to put at the disposal of its clients the totality of the knowledge, models and necessary processes of consultancy to satisfy the multiple needs of each one of the companies with which we collaborate.

During February 2010, OTS Consulting has obtained the Bureau Veritas Certification of the norm NCh 2909, corresponding to the SYSTEM OF MANAGEMENT SME (small and medium enterprises), which scope is "SERVICES OF CONSULTANCY AND TRAINING IN CUSTOMER SERVICE AND CALL CENTER MANAGEMENT ".

The certification is valid until the year 2013.

The number of OTS's certificate is: F – 839

bureau veritas



OTS Consulting has offered services to more than 26 Clients in Consultancy and Professional Services and to more than 100 companies in the area of vocational training.

In more than ten years of experience, OTS Consulting has developed 7 Specialized Units to be able to satisfy in a successful way the needs of Consultancy, Training and Professional Services of our Clients:

It is like this that OTS Consulting is capable of turning into a support system, at manager level, when it comes to taking strategic decisions about your company or organization.

OTS Consulting puts to your disposal an out-standing team of associates, professional consultants of excellence with wide experience in the different areas, plus our own registered models and the only methodology custom-made for national organizations, which assures you the constant improvement of the quality of service in the different offered services.

Contact us if you have some need of Consultancy, Training or Professional Services.